SHOPPING GUIDE

1. Membership

If you register as a member when using the online store, you will be able to place orders smoothly without the hassle of entering your customer information each time. There is no membership fee or annual fee.
※You can also place an order without registering.

2.The way to order

To order products, follow the steps below.
 STEP1|Choose products
 STEP2|Add products to cart
 STEP3|Login by Membership ID
   Or, enter your contact information and shipping address
STEP4|the way of delivery
 STEP5|Select a payment way and make a payment
 STEP6|Order confirmation

ギフトラIf you would like to add wrapping, please select the "Add gift wrapping for ¥220" item in the cart in STEP 3 after selecting the item.

To check your order details and delivery status, please visit the Purchase History page (*login is required).
You can also check the delivery status from the "tracking number" that will be sent to your email upon completion of delivery.

Clicking the "Add to Cart" button will add the item to your cart.

Also, please check the size description carefully, especially when purchasing masks, T-shirts and other clothing, and the shipping delivery date when purchasing pre-order items.

After selecting your desired product, click on the orange cart button to see the list of selected products.

If you would like to order gift wrapping「
Select the "Add gift wrapping for ¥220" option.

After confirming the items you want in the cart, please fill in your contact information and shipping address.

【 already a registered membership 】
Log in by membership ID

【have not registered membership】
You can also make a purchase without registering. Please fill in your contact information and shipping address.

Please make sure that you have filled in your contact information and shipping address correctly.
Also, please select "Normal Delivery" for the shipping method.
The shipping fee is a flat rate of 700 yen (tax included) regardless of the number of items ordered.

Finally, please select your payment method and fill in your payment information.

We accept credit card payment, convenience store payment, next month post-payment, PayPal, bank transfer, carrier payment, and Rakuten Pay.

3.Gift Wrapping

About Gift Wrapping
It will be wrapped with a deep indigo band and original wrapping paper with our logo. Please use it as a gift for your loved ones.
If you wish to have it wrapped, please select "For ¥220 and choose gift wrapping" in the cart after adding the item to the cart.
There will be an additional charge of ¥220 (tax included).
In addition, depending on the size or quantity of the product, such as ART UMBRELLA or WALL ART TOTE BAG, we may not be able to accommodate your request for wrapping.

[For purchases made with amazon pay]
The billing and shipping address will be automatically set to the nomination and address based on the card information you have registered with amazon.
The billing address and shipping address will be set automatically.
Please be aware that if you wish to have your order shipped to an address other than your home address, such as a gift.

4.About Payment

The selling price will be the displayed amount (displayed price/consumption tax included).
In addition, there will be a separate shipping fee of ¥700 (including tax).

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●Payment method

Credit card payment, convenience store payment, next month post-payment, PayPal, bank transfer, carrier payment, Rakuten Payare available. ';"> are available.

[For purchases made with amazon pay]
The billing and shipping addresses are The nomination and address based on the card information you have registered with amazon will be set automatically.

Please note that if you wish to have your order shipped to an address other than your home, such as a gift.

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● Cards accepted
VISA / MasterCard / JCB / AMERICAN EXPRESS

● Convenience store payment
Please make your payment within approximately 3 days from the time you place your order.
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Please note that this product is only available in Japanese.

Payment later in the next month

Through Paidy, we will collect your usage for one month and Please make payment at a convenience store or by bank transfer by the 10th of the following month.

5.About Delivery

Shipping|A flat rate of 700 yen (tax included)
Delivery time: estimated 4-7 business days.

For the delivery status, please check the "Tracking Number" that will be sent to your email upon completion of delivery.


* 50000 hours of work time is calculated at 85℃ ambient temperature. Please be aware of this in advance.






The WALL ART TOTE BAG, in particular, will be up-cycled and delivered after the exhibition at the National Temporary Enclosure Museum, which will decorate the city. It may take several months from the time of reservation to the time of shipment. Please check each product page for details before making a reservation.

●If you purchase pre-order products and regular products at the same time
The regular product will be shipped first.
Please refer to each product's detail page for the estimated delivery time of pre-ordered products.

●When sending products overseas
Customs duties and other fees may apply in the destination country.

6.Returns and Cancellations


We do not accept returns unless the item is defective or the wrong item is received.
If the item is defective, we will cover the cost of returning it. Please contact us by email within 7 days of receiving the product.

[Contact for returns]
Heralboney Inc. official@heralbony.com
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Contact Hours: 10:00 - 19:00 (weekdays)

● We do not accept returns, etc. in the following cases.
・If the product has been used once or shows signs of having been used
・If the product has been defaced or damaged by the customer
. If you have any questions or comments, please feel free to contact us.

● Cancellation
If you wish to cancel your order, please contact us within one day of placing your order by e-mail or Contact Us Form within one day of your order.

7.Mail Magazine

We will send information about new products and events to our members as soon as possible.
If you would like to receive this newsletter, please sign up for it by clicking on "News Letter" at the bottom of the page.

I would like to change my address to receive the newsletter/unsubscribe
If you would like to change your information or unsubscribe from the newsletter, please contact us. If you would like to change or unsubscribe from the newsletter, please contact us by e-mail or contact form.

8.Privacy Policy

We handle personal information appropriately so that our customers can enjoy their shopping experience with peace of mind. For more information, please see Please see our Privacy Policy.

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9.Contaxt

If you have any questions or comments, please contact us at

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We will respond to your inquiry in the order it is received. Please note that it may take some time depending on holidays and the nature of your inquiry. Please understand in advance.

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