Thank you for your continued patronage of HERALBONY.
We would like to inform you about our services during the Golden Week period as follows:

Inquiries Department Closure

Closure period: Saturday, May 2, 2026 – Wednesday, May 6, 2026

Inquiries will be accepted at any time during the closure, but replies from staff will be handled sequentially from Thursday, May 7, 2026. Please feel free to use the AI bot for inquiries, which will be available during this period.

Shipping Schedule

[Shipment of regular products (excluding smartphone cases, interior art, original artworks, and reserved products)]

In addition to Sundays, which are regular holidays, shipping will be suspended on Monday, May 4, 2026, due to warehouse closure. Shipments will be processed during other periods, but delivery may take longer than usual. Also, "shipping as early as the same day" as stated on the website will not be applicable during this period. Thank you for your understanding.

【Interior Art】

Orders placed on or after May 2nd will be delivered after May 12th (Tuesday).

We apologize for any inconvenience this may cause and appreciate your understanding.
Thank you for your continued support of HERALBONY.