Regarding delivery delays and display errors for some orders due to a system error

Thank you for using the HEALBONY online store.

Due to a system error, we have discovered that some orders placed during the following period have experienced delivery delays and issues displaying delivery status on your My Page.

We are currently investigating the issue, correcting the system, and shipping the product.

[Order period]
Orders placed between July 2nd and July 8th at around 3pm are eligible.

[Current incident]
・Delay in shipping ・Even though the product has not yet been shipped, the status "shipped" is displayed on my page.

We sincerely apologize for any inconvenience caused to our customers.
We would appreciate your patience until the product is shipped.

If you have any questions, please contact us via the inquiry bot .

We look forward to your continued support of HERALBONY.