HERALBONY CLUB Terms of Service

These HERALBONY CLUB Terms of Service (hereinafter referred to as the "Terms") define the conditions of use applicable to the HERALBONY CLUB (hereinafter referred to as the "Service") provided by HERALBONY Co., Ltd. (hereinafter referred to as the "Company"). Customers who register for and use the Service (hereinafter referred to as "Members") shall confirm the content of these Terms and commence use of the Service after agreeing to its content.

Chapter 1 General Provisions

Article 1 (Application)

  1. These Terms shall apply between the Company and the Member, and the Member may use the Service by agreeing to these Terms.
  2. In addition to these Terms, the Company may establish guidelines and other rules related to the Service, and Members must comply with such guidelines.
  3. In using the Service, Members must comply with laws and regulations established by national or local governments and other administrative agencies, in addition to these Terms.

Article 2 (Amendment of these Terms)

  1. The Company may arbitrarily change all or part of the content of these Terms without prior notice to Members. However, if changes to these Terms are deemed to cause significant disadvantage to Members, the changes will be made after notifying the Members of the content and effective date of the changes in advance.
  2. In the event of changes to the content of these Terms, the Company shall notify Members of such changes on the Service or on a website managed by the Company, and, except in cases stipulated in the proviso to the preceding paragraph or where otherwise specifically provided, the revised Terms shall apply after the Company's notification regarding the changes to these Terms has been made.

Article 3 (Notifications)

When the Company issues any notification to Members based on these Terms, it shall do so on the Service or on a website managed by the Company.

Chapter 2 Member Registration

Article 4 (Member Registration)

  1. If a user wishes to use the Service, they must agree to these Terms and apply for member registration according to the registration procedures stipulated by the Company.
  2. Member registration applications must, in principle, be made by individuals aged 18 or over. If a person under 18 years of age applies for member registration, they must obtain the consent of their legal representative before applying.
  3. The Company shall determine whether to approve member registration according to its own criteria. In cases where an applicant (hereinafter referred to as "Applicant") falls under any of the following items, the Company shall not approve member registration.
  1. If it is discovered that the Applicant has been subject to disciplinary action, such as cancellation of member registration, due to a violation of the terms and conditions (including, but not limited to, these Terms) of services provided by the Company, including the Service.
  2. If it is discovered that the application contains false information.
  3. If it is discovered that the Applicant has, without legitimate reason, delayed payment obligations or committed other breaches of contract regarding services provided by the Company.
  4. If the Applicant belongs to or has belonged to anti-social forces (meaning crime syndicates, members of crime syndicates, persons who have ceased to be members of crime syndicates for less than five years, associate members of crime syndicates, crime syndicate-related companies, racketeers, groups masquerading as social activists, groups masquerading as political activists, special intellectual violence groups, or other groups engaging in anti-social activities, or their members), or has any kind of interaction or involvement with them.
  5. If the Company reasonably determines that approving the member registration application is inappropriate for the operation or management of the Service.

Article 5 (Changes to Registration Information)

  1. If there is a change in the Member's information set on the Service (hereinafter referred to as "Member Information"), the Member must promptly change the settings according to the method specified by the Company.
  2. The Company shall not be liable for any damages incurred by the Member due to the Member's failure to change Member Information as stipulated in the preceding paragraph.

Article 6 (Suspension of Use and Cancellation of Member Registration)

If a Member falls under any of the following items, the Company may, without prior notice, suspend the use of the Service, cancel member registration, or take any other measures deemed appropriate by the Company. In such cases, the Company shall not be obligated to disclose the reasons for taking such measures.

  1. If any of the items specified in Article 4, Paragraph 3 are found to be applicable.
  2. If any of the provisions of these Terms are violated.
  3. If the Company reasonably determines that the continued use of the Service or maintenance of member registration is inappropriate.

Article 7 (Account Management)

  1. Members must manage their Member Accounts (including login IDs, login passwords, and other Member Information necessary for login; hereinafter referred to as "Member Account") issued after member registration, under their own responsibility.
  2. Members shall not disclose or lend their Member Account to third parties, nor allow third parties to use the Service.
  3. Members shall, at their own expense and responsibility, prepare and manage all necessary equipment terminals, communication means, and other environmental conditions for receiving the Service.
  4. The Company shall not be obligated to assist in logging into a Member Account even if a Member forgets or loses their Member Account and is unable to log in to the Service.
  5. The Company shall not be liable for any damages incurred by a Member due to the loss or disclosure of their Member Account to a third party.

Article 8 (Withdrawal)

  1. Members may withdraw from the Service at any time by following the withdrawal procedure specified by the Company.
  2. Upon completion of the withdrawal procedure, the Member shall lose their membership qualifications and will no longer be able to use any services, including miles and benefits acquired on the Service prior to the loss of qualification.
  3. The Company may continue to retain Member Information to the extent necessary, in accordance with laws and regulations, even after the loss of membership qualification.

Chapter 3 Service Provision and Use

Article 9 (Provision of the Service)

The Company shall provide the Service to Members on an "as is" basis.

Article 10 (Content of the Service)

  1. Members can use the following services:
  • Acquisition and retention of "BONY" miles set by the Company
  • Exchange of miles for coupons, event participation rights, etc.
  • Contribution to the Company and artists using mile balance

(1) Mile Calculation Method

① Miles are calculated based on the purchase amount when Members purchase the Company's products or services at the official online store or designated physical stores, or upon achieving actions separately designated by the Company. When the Company's products are purchased at the official online store or physical stores, miles are generally credited approximately 10 days after the purchase. Miles for other achieved actions are credited as they occur for each action.

② Depending on the type of action, the number of miles that can be earned within a certain period may be limited.

③ Detailed rules for mile accrual can be found within the app. The rules regarding mile accrual (including, but not limited to, the accrual rate) may be changed without prior notice at the Company's discretion.

④ If a Member returns all or part of a purchased product, miles corresponding to the purchase amount of the returned item will not be credited. If such miles have already been credited, the Company will retroactively cancel the credit. If all or part of the canceled miles have already been used, the Company may deduct the equivalent number of used canceled miles from future miles to be credited to the Member.

(2) Mile Validity Period

The validity period of miles is 360 days from the date the miles were credited to the Member. Miles that have passed their validity period cannot be used.

(3) Use of Miles

① Members can exchange their mile balance for benefits designated by the Company. The content and details of the benefits are subject to change without prior notice.

② Members cannot convert miles into cash under any circumstances.

  1. By registering as a member, members can use various services planned and provided by the Company exclusively for members.

Article 11 Mile and Stage Determination

From fiscal year 2027 onwards, stages will be determined based on the total number of new miles acquired by members within each fiscal year (from March 1st to the end of February of the following year).

Stage determination by accumulated miles

  • Less than 250 miles ♡
  • 250-599 miles ♡♡
  • 600-1,499 miles ♡♡♡
  • 1,500 miles ♡♡♡♡♡♡♡♡♡♡

Article 12 Stage Update

From fiscal year 2027 onwards, the determination stipulated in Article 11 will be conducted at the end of each fiscal year, and the member's stage for the following fiscal year will be updated.

Article 13 (Suspension of the Service)

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Members in any of the following cases:

  1. When emergency inspection or maintenance of the computer system related to the Service is performed.
  2. When the Service cannot be operated due to failures in computers, communication lines, etc., erroneous operations, excessive concentration of access, unauthorized access, hacking, etc.
  3. When the Service cannot be operated due to force majeure such as earthquakes, lightning, fire, wind and flood damage, power outages, or other natural disasters.
  4. When the Company otherwise deems it necessary to suspend or interrupt the Service.

Article 14 (Changes and Termination of the Service)

  1. The Company may, at its discretion, change the content of the Service or terminate its provision.
  2. If the Company terminates the provision of all or part of the Service, the Company shall notify Members in advance by the method stipulated in Article 3.

Article 15 (Prohibited Actions)

Members shall not engage in the following prohibited actions. The Company shall determine whether a Member's action falls under a prohibited action.

  1. Actions that cause or may cause nuisance, disadvantage, or damage to the Company, other Members (including other customers of the Company), or other third parties.
  2. Using the Service for one's own commercial purposes.
  3. Actions that violate public order and morals or other laws and regulations, or actions that may violate them.
  4. Registering information that contains false or misleading content.
  5. Transferring, lending, or otherwise disposing of miles, coupons distributed by the Company, Member benefits, or other Member status to a third party (whether for a fee or free of charge).
  6. Uploading or sending by email or other means content such as computer viruses, computer code, files, or programs designed to interfere with, destroy, or limit the functionality of computer software, hardware, or communication equipment.
  7. Abusing the Service to gain economic benefits through illegal or improper means.
  8. Any other action that the Company reasonably deems inappropriate, such as damaging or undermining the Company's credibility.

Chapter 4 Handling of Member Information

Article 16 (Acquisition and Use of Member Information)

  1. The Company acquires Member Information when providing the Service. Member Information includes information that Members themselves register when applying for member registration (name, email address, Member ID, and password), as well as information acquired through the use of the Service (including usage status of the Service, browsing history, etc.).
  2. The handling of Member Information by the Company shall be in accordance with the privacy policy separately stipulated by the Company, and Members shall agree that the Company handles each piece of Member Information in accordance with this privacy policy.

Chapter 5 General Provisions

Article 17 (Outsourcing)

  1. The Company may outsource all or part of the operations related to the Service to a third party.
  2. In providing the Service, the Company outsources part of the operations related to the Service to Commmune Inc., and Members agree in advance that the Company will provide part of the Member Information acquired on the Service to Commmune Inc.

Article 18 (Intellectual Property Rights)

  1. Intellectual property rights related to or used on the Service belong to the Company or legitimate third-party rights holders, and Members shall not use intellectual property rights related to or used on the Service without permission, re-provide them to the public regardless of whether it is on or off the network, or reproduce them.
  2. All trademarks and service marks displayed on the Service are owned by the Company or legitimate third-party rights holders, and Members shall not use them without permission.

Article 19 (Prohibition of Assignment of Rights)

Members shall not assign, lend, or otherwise provide as security all or part of their status to use the Service or their rights or obligations under these Terms to any third party.

Article 20 (Damages)

If a Member violates these Terms and the Company incurs damages as a result, the Member shall compensate the Company for the damages incurred.

Article 21 (Disclaimer)

  1. The Company makes no express or implied warranties whatsoever that the Service will meet the Member's specific purpose, have the expected functions, commercial value, accuracy, or usefulness, that the Member's use of the Service will comply with applicable laws and regulations, that the Service will be continuously available, or that no defects will occur.
  2. The Company shall not be liable for any damages incurred by Members in connection with the Service, except in cases of willful misconduct or gross negligence by the Company, for an amount exceeding the higher of either the total number of miles acquired by the Member in the past year multiplied by 1 JPY, or 1,000 JPY. Furthermore, the Company shall not be liable for incidental damages, indirect damages, special damages, future damages, or damages relating to lost profits under any circumstances.

Article 22 (Governing Law)

All matters related to these Terms and the use of the Service shall be interpreted in accordance with Japanese law, and Japanese law shall be the governing law.

Article 23 (Jurisdiction)

In the event of a dispute between the Company and a Member related to the Service, the Tokyo District Court shall be the exclusive agreement jurisdiction court of the first instance.

Supplementary Provisions
Established and enforced on March 5, 2026