As with the regular return policy, the following items cannot be returned and will be purchased. Please be aware of this.

• If the item has been used for any purpose other than trying it on, or if there are signs of such use.
• Products that have been soiled or damaged by the customer
• If the product tag, product box, instruction manual, or other accessories are soiled, damaged, lost, or discarded
• Products that have been repaired, cleaned, washed, etc. after delivery
• If the return deadline has passed

Please note that regardless of whether you purchase or cancel, the shipping fee for sending the items to be tried on from our company (which will only be charged if the purchase amount is less than 15,000 yen) will be borne by the customer.

*When using the "Try on at home" service, the only payment method available is credit card.

Applies to apparel only.
*Excluding pre-orders and made-to-order products

Applicable products: Shirts/blouses/cut and sewn tops/skirts/pants/dresses

1. Select the "Try on at home" button on the product page.
②Go to the cart screen and press the "Proceed to payment" button.
③ On the payment screen, make sure the item you want to try on is listed as "0 yen" and enter your shipping address and payment information. ④ The item will be delivered to your home. Please try it on within the trial period (10 days from the date of delivery).
If you have any items you wish to return, please apply here within the trial period.
・If you purchase the product as is, the payment will proceed automatically, so no action is required on your part.

*When using the "Try on at home" service, the only payment method available is credit card.

Please apply for a return here within 7 days of receiving the product.

If you do not request an item, it will automatically be purchased (credit card payment). You can also request an item from the Try-on Service information email or the User Guide.

Once the 7-day trial period has ended, payment will be automatically processed for any items that have been purchased (and for which no return request has been submitted). Payment will not be processed for any returned items.

* Please note that regardless of whether you purchase or cancel, the shipping fee for sending the items to be tried on from our company (which will only be charged if the purchase amount is less than 15,000 yen) will be borne by the customer.

*Please note that when using the "Try on at home" service, the only payment method available is credit card.