Information about product delivery and shipping fees

Shipping of standard products

Regarding regular products
・Orders placed by 11:00 AM can be shipped on the same day
・Orders placed after 11:00 AM can be shipped the next day at the earliest
is.

If you would like your order to be shipped as soon as possible, please purchase without specifying a date.

*Depending on product inventory and warehouse conditions, we cannot guarantee the above "shortest delivery time."
In that case, within 3 business days from the next business day after the order completion Please note that we will arrange shipping by

When ordering, you can specify the delivery date and time (excluding postal delivery items).
You can specify a delivery date at least three business days after placing your order. Please note that delivery may be delayed due to unavoidable circumstances such as weather.

*Please note that we cannot guarantee same-day shipping due to warehouse and delivery company conditions.
*If you use convenience store payment, your order will be confirmed after the payment is completed at the convenience store.
*If you order via e-Gift, the item will be delivered within the number of days listed above, starting from the date the recipient registers their address.
*Business days are Monday to Friday (excluding public holidays).
*There may be some exceptions, such as during the New Year holidays. Please order well in advance before the New Year holidays or Golden Week.

Delivery of pre-ordered items and food

Pre-ordered items (apparel, etc.) and other items shipped from external warehouses (food, sake, etc.) will be shipped on the dates listed on the product page. Please note that we cannot accept requests for specific delivery dates and times.

About smartphone case shipping

As this is a made-to-order product, it will take approximately two weeks from the time of purchase until shipping. Please note that we cannot accept requests for specific delivery dates and times. Delivery times may vary if we are inundated with orders in a short period of time.

About delivery of interior art

It takes approximately 7 business days from purchase to shipping (business days are Monday through Friday, excluding holidays). Please note that we cannot accept requests for specific delivery dates and times. Delivery times may vary if we receive a large number of orders in a short period of time.

Regarding delivery of original artwork

- For artworks exhibited in a gallery, it will take approximately one month after the exhibition ends for delivery. For artworks that are not exhibited, it will take approximately one month from the date of purchase for delivery.

In order to deliver the original artwork carefully, it will go through processes such as framing before being delivered, so please understand that it may take some time.

We will contact you as soon as we have an estimated delivery date.
If you have a specific date and time in mind, please let us know in the comments section when you purchase, or by replying to the above message.

Shipping

Regular size items: 700 yen (tax included) nationwide
Free shipping for orders over 15,000 yen (tax included)

*The above does not apply to original artwork, interior art, sake, and smartphone cases. Please check the product page for details.

Postal delivery: Nationwide flat rate of 385 yen (tax included)
Eligible products: Handkerchiefs/towel handkerchiefs/coasters/sub-bags/postcards

*If gift wrapping is included, or if you purchase multiple items or other items, the standard shipping fee of 700 yen will apply. Conditions vary depending on the product, so please check the cart screen for the actual shipping fee.